The complaint you hear. The VIN you see. The wear you find. Capture it in Locomotion, so the next person has the full story.
Your phone browser. Your existing shop login.
Capture through a supported browser, then review the details before you confirm.
Speak.
VOICE OR TEXT
Dictate customer symptoms and technician notes, review the transcript, and correct the details before continuing. Manual entry is always part of the workflow.
Scan.
VEHICLE CONTEXT
Use a VIN photo or enter the VIN manually. Review the decoded vehicle details before committing a managed diagnosis case.
Capture.
TEARDOWN EVIDENCE
Guided photo capture organizes pan and magnet debris, valve body wear, and clutch pack evidence. Add a bench note and review assistive visual findings alongside the physical inspection.
The intake record carries the complaint and vehicle context into diagnosis. Your team can review what comes next without rebuilding the story from separate messages.
Explore the diagnosis workflowBefore you take it into the bay
The workflow runs in the browser. Camera and microphone features depend on your device, browser support, and permissions. We’ll check the devices your team uses during setup.
Plan on a connection for transcription, VIN decoding, AI analysis, and confirmed saves. An offline or pending message is not confirmation that a case update reached the shop record.
Photo analysis supports the technician’s review. It does not certify a component, guarantee measurements, or replace physical inspection and human confirmation.
