Bring the customer complaint, repair history, and technician findings together. Locomotion organizes hypotheses and shows what still needs checking, so your team can decide how to move the repair forward.
ANALYSIS A
Know what to check first.
ANALYSIS B
See what the new evidence changes.
REPAIR & VERIFICATION
Finish with a documented result.
From the first hypothesis to the final road test, every stage has a purpose and a human decision.
Analysis A
Use the complaint and decoded VIN to generate pre-drive hypotheses, informed by available repair history and transmission knowledge.
Analysis B
Add test-drive observations and scanner codes, or confirm a clean scan. Compare the updated analysis with the initial hypotheses.
YOUR TEAM MAKES THE CALL
Review the assignment and staged parts. After repair, record the road test and code recheck to confirm the outcome. Verification before invoicing, delivery, or closeout for Locomotion-managed cases.
Capture the complaint by voice or text, review the details, and confirm the vehicle. The same case brings the analysis, repair evidence, and final verification together.
KNOWLEDGE WITH CONTEXT
Available historical cases, jobs, parts, and outcomes relevant to the vehicle in front of you.
DTC logic, transmission-family knowledge, and relationships between symptoms and failure patterns.
External or licensed sources when available. The core diagnosis workflow can run without them.
Your team reviews and can edit recommendations. Final conclusions, assignments, parts decisions, and verification require human confirmation. AI analysis is decision support, not a guaranteed diagnosis.
Yes. Locomotion preserves synced work orders as operational records and lets your team bring active orders into diagnosis when needed. Locomotion verification applies to cases managed here, including orders adopted from Tekmetric.
The case brings together test-drive observations, scanner codes, photos, and notes. Guided teardown capture offers assistive visual analysis; technicians still need to inspect and confirm findings. Coverage depends on the evidence, transmission family, and sources available.
We'll walk through intake, Analysis A/B, human conclusions, parts, and verification, alongside the setup and integrations your shop needs.
A 24/7 telephone assistant for transmission shops. Explore how an incoming call becomes a request your team can review, with the complaint and next step in context.
