Answer the call. Keep the context.
24/7 telephone assistance that brings customer complaints, appointment requests, and shop follow-up into one workflow. Your team keeps control of decisions and confirmations.
From the call to the next step.
Illustrative example · This is not a real call
Caller
My truck hesitates before going into reverse.
Telephone assistant
When did you first notice it? I can take your details and ask the shop to follow up.
What your team receives
Staff review: contact details, the caller’s own description, and a callback request. Vehicle identity and diagnosis are confirmed at intake.
A recorded audio demo will be added here.
An extension of your front desk.
Knows your shop
Hours, location, and approved answers for each shop. Questions that need judgment are handed to your team.
Prepares the intake
Contact details and symptoms are ready for review. VIN, installed transmission, and trouble codes are verified in the diagnosis workflow.
Follows your rules
Configure hours, follow-up, and transfer destinations. Each number requires a test and owner confirmation before activation.
The telephone module is configured per location. Request a demo to review availability, integration, and terms before activation.